Download complete project materials on Effect Of Decision Making Process A Business Organization’s Performance from chapter one to five with references and abstract. (A CASE STUDY OF GUINESS NIGERIA PLC BENIN CITY.
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ABSTRACT
This research work is conducted to determine the effect of decision making process in a business organization’s performance. Questionnaire was used to examine the necessary information needed fro the research and the simple percentage was used to analyzed the data collected. After analyzing the data collected, it was observed that decision making plays a major role in the development and growth organization.
From the findings, the following recommendations were made. Business organizations should as a matter of urgency install computers in each department for processing of information and data necessary for decision making.
Department managers should devise a means of getting workers opinion on issues concerning their department before reading a decision. A programme for decision making training should be formulated to abreast of the modern innovations in decision making.
TABLE OF CONTENTS
Title Page
Certification
Dedication
Acknowledgement
Abstract
Table of content
CHAPTER ONE:
INTRODUCTION
Background of the study
Statement of the problem
Research questions
Research hypothesis
Significance of the study
Limitation of the study
Definition of terms
CHAPTER TWO:
LITERATURE REVIEW
2.1 Definition of decision making
2.2 Types of Decision
2.3 Decision Situations
2.4 Decision making Techniques
2.5 Decision making through Operation Research
2.6 Decision making Process
2.7 Improving the Effectiveness of Decision
2.8 General Implication of Decision
CHAPTER THREE:
RESEARCH METHODOLOGY
3.1 Research Design
3.2 Population of the study
3.3 Sampling Procedure
3.4 Method of Data Analysis
CHAPTER FOUR:
DATA PRESENTATION, ANALYSIS AND INTERPRETATION
4.1 Presentations of Data
4.2 Data Analysis
CHAPTER FIVE:
SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary
5.2 Conclusion
5.3 Recommendation
Reference
Appendix I
Appendix II
CHAPTER ONE
BACKGROUND TO THE STUDY
Decision making whether in private life, clubs, government, military, educational institutions or in business organization have the same essential functions. It primarily a tool for problem solving.
It is daily phenomenon, which every rational human being cannot avoid. Decision making could involve such simple and uncomplicated issued ad deciding on what to take for breakfast or selecting and outfit to wear to a dinner party. It could also involve complex and strategic issues such as an entrepreneur deciding on when and how to carry out attack.
However, whatever issue is involved there is one central point which cannot be ignored which is the existence of various alternatives relevant to the problem from which the decision maker must choose on i.e. the best among all the alternatives. This choice demands a conscious and deliberate effort on the part of the decision maker.
Traditionally, people rely on judgment and intuition in making decisions. In the modern context as a result of advancement in technology, science and business development, a systematic and consistent way of making optimal decision has been developed.
This is a complex process of decision making which makes use of highly qualitative tools such as mathematical model, computer, etc. the use of judgment and intuition is still relevant in the modern context in the they serve as compliment to the scientific approach.
Decision making is so important in our daily lives that adoption liaise-fare attitude in the formulation could result to a grave consequence. Governments are known to have fallen because of wrong decisions. Also another wise business unit could be crippled into bankruptcy because of wrong decisions. Therefore, for any individual, corporate body or government to function well, sound decision is imperative.
STATEMENT OF THE PROBLEM
Making decisions demand recognizing the basic fact that a situation exits which calls for a change. This change when infected in bound to affect others. In other words, decision making affect group objectives. This is why people tend to resist new decisions especially in a business organization. This is so because workers have various objectives, which narrows the workers\organizational objectives.
These is no better way to do this than to follow a logical sequence of making decision, making use of all available modern techniques in gathering and analyzing information. The benefit of doing this is to outstrip the cost in terms of both medium and long-range benefits accruing.
- How does decision making affect the operation of Guinness Nigeria PLC, Benin City.
- How do workers react to decision by the management?
- What role has decisions making played in motivation of the workers?
- How are decision made in Guinness Nigeria PLC, Benin City? Are they democratic or autocratic?
1.3 RESEARC QUESTION
The following are the questions gotten from the study of the project work:
- Does decision making process in business organization affect workers performance?
- How can the workers access the quality of decision making in the organization?
- Does decision making affect the operation of the organization?
- Does the organization inform the employees before taking routine decisions?
RESEARCH HYPOTHESIS
This research is motivated by the desire to move the validity of some basic assumption on the effect of decision making process in business organization such hypothesis formulated includes:
- HO: hat there is no significant relationship between organizations’s objective and decision making. The researcher would as from time refer to the mathematical models. Actual mathematical calculation would be indulged into this topic. The researcher would examine the following concept.
- The meaning of decision making
- Type of decision
- Decision
- Decision making process
- Improvement of decision making process
Though there are many organizations in Nigeria, the researcher choose to limit this study of Guinness PLC, Benin City.
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