Download complete project materials on Conflict Management in Business Organization Special Reference to Nigerian Gas LTD from chapter one to five with references and abstract
ABSTRACT
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This project was conducted to look properly unto the conflict management in organization, its causes and resolution.
The aim of this project is to help management to overcome the problems which was stated properly in the introduction aspect as well as the historical aspect of he project.
The whole literature books concerning the management to conflict in organization were also reviewed thoroughly, which will also help in the resolution process of this conflict. A lot of research was mine in this project which if management adopts will help in tackling of his issue.
Finally, the work was analyzed and a lot of things were found out which may also be used for the tackling of the conflict management as well as the recommendation for the resolution of conflict, which is to known that negative position on attitude can prevent productive resolution.
And concluded that conflict occurs in personnel and professional setting regarded as a very negative force or as sources of great potential and productivity.
TABLE OF CONTENTS
Title page
Approval page
Dedication
Acknowledgement
Abstract
Table of contents
CHAPTER ONE
1.0 Introduction
Background of the study
Statement of the problem
Objectives of the study
Significance of the study
Research Hypothesis
Scope / delimitation of the study
Definition of terms
Historical background and organization structure of Nigeria gas
CHAPTER TWO
2.0 Review of related literature
The meaning of conflict
The causes of conflict
The meaning of management
The meaning of organization
The meaning of conflict management
The types / nature of conflict
The causes of conflict in Nigeria as
The effect of conflicts in Nigeria gas
The procedure for conflict resolution
Summary of the literature review
Reference
CHAPTER THREE Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â
3.0 Research design and methodology
Research Design
Area of study
Population of the study
Size and sampling procedure / techniques
Instrument of data collection
Validation of instrument
Reliability of the instrument
Method of data collection
Method of data analysis
References
CHAPTER FOUR
Data presentation and analysis
Presentation and analysis of data
CHAPTER FIVE Â Â Â Â Â Â Â Â
5.0 Summary of findings, conclusion and recommendation
Findings
Conclusion
Recommendation
Bibliography
Appendix I
Appendix II
CHAPTER ONE
 1.0 INTRODUCTION
BACKGROUND OF THE STUDY
The historical background of conflict in organization can be seen as far back as the ancient times, which involves the scientific management era, personnel and human relation movement and the modem management period.
The ancient firms (before 1800AD) is based on the events of the past years. This period gave a lot of knowledge about management.
The scientific management era (Fredrick W. Taylor in 1856 – 1917). He developed a method known as scientific management, which is the method used to investigate every operating problem and try to determine the best way to solve the problems, using scientific methods of research. The concept involved a-way of thinking about management.
In his concept, he observed some management conflict in an organization as
- That workers wasted more time than that was necessary to accomplish a give task.
- That there was a general inefficiency of the workers.
- That labour costs were consequently higher than they would have been.
Human relations movement and behavioural science (personnel) period by Elton Mayo (1900-1950). He found out that here are conflict in management driving his research and concluded that monetary incentive and other working conductions are not only the motivating factors in an organization.
But proper attitude to work is equally important also the superior’s role was important for moral and productivity. Group spirit and teamwork were vital to accomplish organizational goals and workers satisfaction. Also, that within every formal organization, informal organization for any formal organization to achieve its corporate objective, the managers must therefore know why employees act in the manner they do, and the psychological, social and other factors which motivate them.
The modern era (Heney Faylo 1841 – 19250), which is the revisionism. He classified organization activities, the qualification of a manager. He did his own research and found out many conflict encountered by workers and managers in a given organization. After which the concluded the fourteen principles of management:
Division of work: Authority and responsibility, discipline: unity of command; unity of direction; remuneration; centralization; order, equity; stability of tenure; initiative and spirit de corps.
These principles in his own view, if conflict is followed in organization will reduce the conflict management and make things flow easily without them encountering any problems.
STATEMENT OF PROBLEMS OF THE STUDY
There are many potential problems of conflict in organization. Today’s organization are characterized by complex relationship and a high degree of interdependence of task that can occur. People also have different values and different perception of issues. For instance, a production manager may want to concentrate on product(s) that have available materials and technology to produce them, while the sale manager may desire, a brand product line that will satisfy diverse customers demands.
meanwhile, much time was required to gather the needed information
The study had to be carried out under great pressure to meet the need of other courses.
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