Download complete project material on Management Information System And Its Impact On Management Efficiency In The Nigerian Banking Industry from chapter one to five
ABSTRACT
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Management information system in the 21st century is seen as one of the valuable resources used by organizations in achieving their set objectives. In view of this, the study is aimed at examining the concept of management information system and its impact on management efficiency in the Nigerian banking industry.
A combination of historical and descriptive researcher method is used. In the collection of data from respondents, self designed questionnaires are administered. The data for the research are collected using primary and secondary sources while tables and simple percentages are used to present and analyze the data. The study further reveals that management information system has significant impact on management efficiency in the Nigeria banking industry.
Finally the study recommends that banks should fully exploit the potentials of MIS implantation in their activities so as to eliminate the inaccuracy in manual system of data processing and enhance the speed in processing management information.
TABLE OF CONTENTS
Title page
Declaration
Certificate
Approval page
Dedication
Acknowledgement
Abstract
CHAPTER ONE: INTRODUCTION
1.1 Background of the Study
1.2 Statement of the Study
1.3 Objective of the Study
1.4 Research of the Study
1.5 Research Hypotheses
1.6 Significance of the Study
1.7 Scope of the Study
1.8 Limitation of the Study
1.9 Definition of Key Terms
CHAPTER TWO: LITERATURE REVIEW
2.1 Introduction
2.2 Concept of Management Information System
2.3 Information
2.4 Types of Information
2.5 Attributes of information
2.6 System
2.7 Components and parts of a system
2.8 Types of Management Information system
2.9 Nature of information Technology in Banks
2.10 Technology and bank transformation
2.11 Problems of MIS in Nigerian banks
2.12 Impact of MIS on the banking industry
2.13 Summary
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Introduction
3.2 Research Design
3.3 Population and Sample of the Study
3.4 Sampling Technique
3.5 Method of Collection
3.6 Techniques of Data Analysis
3.7 Justification of Techniques used
3.8 Summary
CHAPTER FOUR: DATA PRESENTATION, ANALYSIS AND INTERPRETATION
4.1 Introduction
4.2 Data Presentation and Analysis
4.3 Finding of the Study
4.4 Summary
CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.1 Summary
5.2 Conclusion
5.3 Recommendations
Bibliography
Appendix
CHAPTER ONE
INTRODUCTION
1.1Background of the Study
Without doubt, Management Introduction System (MIS) aided by communication technology has true the world into global village with its emerging global market and global economy. Taking a close look at the national and international community and the way organization are operated; highlight the fact modern societies are depending heavily on the communication, processing and storage of information. The need for updated information has become inevitable in arriving at effective decision in all works of life.
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It is to this note that management information system based on today’s technologies is having tremendous impacts on the banking industry and other business enterprises such that management cannot afford to ignore them. Today’s Information System directly business and management decision are made, and in many cases what products and services are produced and provided.
Management at all levels accurate, relevant and timely information to make decision. Since information is an indispensable business resource, it is ought to be managed efficiently and effectively to yield the require result. To achieve this, human and computer resources need to be combined which resulted to the concept of Management Information System (MIS).
The Institute of Chartered Accountant of Nigeria (2006) Defines “Management Information System” as a system “which makes use of available resources to provide managers at all levels and in all functions with the information from all relevant sources to enable them make timely and effective decision for planning directing and controlling the operation to which they are responsible”
Banking is arguably the oldest modern industry in Nigeria. The banking industry has been the midwife of Nigerian’s younger industries and economic development. It plays an intermediary role of ensuring the mobilization of idle funds from surplus economic units and channeling of same to deficit economic units.
Banking through the ages has been associated with various forms of records and the use of information from various sources. This is because banking as a business is no longer perceived as merely the generation of deposit liability and creation of liquid assets, but rather the generation of storage, manipulation, communication and appreciation of financial information.
Thus, all the electronic infrastructure and facilities, together with the competitive rendition of quality customer services and efficient data bases Management Information System of every bank.
What is regarded as management information system today was introduced as a result of increases of information requirement of organizations and businesses and also the need to combined management and computer technology with an aim of achieving organizational goals.
An example is the introduction of Electronic Banking (EB) which requires the combination of management skill and computer technology with the purpose of improving customer services, reducing cost, creation long term profit, among other objectives.
1.2 Statement of the Problem
Fundamentally, banks as financial intermediaries assist in channeling funds from surplus economic units to deficit units of the economy in order to facilitate business transactions and economic development. The design and development of management information system in the Nigerian banking sector has to a large extend assisted mangers in discharging their functions effectively and efficiently.
Although all mangers need information, but do they need the same type of information? The type of information required is dependent on many factors including; the level of management, the task at hand, urgency and confidentiality. These and many other problems can be solved if good and sound MIS department or unit is established.
Institution of MIS within the banking industry is expected to encourage transparency and a sharing culture of information, and at the same time expedite the rate of processing transactions.
In spite of the merits of instituting MIS, there still abound undue concentrations on low-level data processing application which as a result affect the level of operations discharged in the industry as well as the overall performance of the industry. This therefore set in action the need to carry out an empirical work in other to establish whether or not MIS has a significant impact on the management efficiency in the Nigerian banks which is the main concern of this study.
1.3 Objectives of the Study
The main purpose of this research work is to examine the impact of MIS on management efficiency in the banking industry. The study aims at giving current situation finding of the impact of Information Technology in the assessment of the banking system: other objectives of this research are:
1. To evaluate the potentials of management information system in banks;
2. To assess the major application of management information system on management efficiency in the banking sector;
3. To examine the utilization of Information System in the management of information for the purpose of consumer satisfaction;
4. To identify threats inherent in the increasing use of Information System in the banking industry.
1.4 Research Questions
In an attempt to have an in depth grasp on the topic under study, the following research questions will be addressed;
1. To what extent has computerization aided the growth of the banking industry?
2. To what extent has the application of management information system made impact in the banking industry?
3. To what extent is management information system being utilized by banks in relation to customer satisfaction?
4. What are the disadvantages faced as a result of using management information system by banks?
5. What are the benefits accrued to the Nigerian Banking Industry as aresult of developing MIS?
1.5 Research Hypotheses
Hypothesis 1
H0:Profitability of Nigerian banking industry is independent of the development MIS.
Hi:Profitability of Nigerian banking industry is dependent on the development MIS.
Hypothesis 2
Hi: Effective application of MIS will not minimize management efficiency in the banking industry.
H2: Effective application of MIS will minimize management efficiency in the banking industry.
1.6 Significance of the Study
Management information system simply known as MIS is not new as a lot has been said about it in seminars, newspapers, magazines, textbooks, journals etc. this study is significant in the sense that:
(a) It will enlighten management on how best application of MIS generates information needed for decision making, growth and survival:
(b) The study will also make known to the public and private organization the impact of the MIS on the management efficiency.
(c) It will encourage banks to utilize the vast service that can be provided thought the use of computer.
(d)The research work will add to existing literature on MIS for further research.
(e) The study will also be significant to graduates who wish to take up a career in the banking industry so that nothing is totally new to them.
1.7 Scope of the Study
This study is restricted of the assessment of the impact of managementInformation system on management efficiency in the banking industry. Due to the vastness of the study and also for convenience, the study limit itself to the operation of First Bank of Nigeria (FBN),United Bank for Africa (UBA), Zenith Bank and Diamond Bank Plc.
The time frame, in which this research study will be carried out, is a period of one year (2010). As such the application of MIS and the impact it has mad, together with the problem encountered are to be given detailed analysis. Furthermore, the study will look at the position of selected banks in the Nigerian banking industry.
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