Performance Evaluation And Its Effect On Personnel Effectiveness is a complete project materials from chapter one to five with references and abstract.
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ABSTRACT
This research work on “Performance evaluation and its effect on personnel effectiveness” is very important as far as the attainment of the organizational objective is concerned. Particularly in enhancing the employee’s effectiveness.
The study intends to determine the extend to which performance evaluation has been used to motivate workers towards the attainment of organizational goal and to examine the various systems of performance appraisal and reporting.
In the course of the research, the data collection methods are the primary and secondary sources. The primary data collection source comprise of oral interview and administration of questionnaire while the secondary source comprise of company’s records, source, articles and textbooks.
The data collected are interpreted using the following statistical tools and tables such as percentage and chi-square formular which is used to test the validity of the hypothesis. After through interview and questionnaire administration the following findings were made:
That three categories of employees namely senior, supervisory and junior staff exist in ANAMMCO.
The senior and supervisory staff are in age than the junior staff which is attributed to the number of years spent to acquire the desired experience for these categories of staff.
Although a lot have been said, it is important to highlight of the chapter contents.
Chapter one which is where the started which started with introduction part which includes background of the study, statement of the problem, and others.
Chapter two which is the literature review says a lot on performance evaluation and appraisal which includes its definition, process purpose and uses and so on.
Chapter three treated the research design and methodology.
Chapter four is the presentation of data and critical analysis of data were made and various answers were got from a sample percentage and chi-square analysis.
Chapter five dealt on the discussion, recommendation and conclusion. Following the findings, it was found out that majority of the staff of ANAMMCO, if properly evaluated base on their performance, works very hard towards the achievement of desired objective.
TABLE OF CONTENT
CHAPTER ONE:
Introduction
Background of the Study
Statement of the problem
Purpose of the Study
Scope of the Study
Research Hypothesis
Significance of the Study
Limitations of the Study
Definition of Terms
References
CHAPTER TWO:
Review of Related Literature
Performance Evaluation and Appraisal Defined
Process of Evaluation
Essential Companies of Evaluation Research
Purposes and Uses of Performance Appraisal
Who does the Appraisal
Methods of Performance Appraisal
Appraising Reporting System in ANAMMCO
Common errors of Employee Appraising System
Requirements of Good Quality employee Appraisal System
References
CHAPTER THREE
Research Design
Area of the Study
Population of the Study
Sample and Sampling procedure/Technique
Instrument for Data Collection
Method of Data Collection
Method of Data Analysis
References
CHAPTER FOUR:
Data Presentation and Analysis
Presentation and Analysis of Data
Testing of Hypothesis
Summary of Results
References
CHAPTER FIVE:
Discussion, recommendation and conclusion.
Discussion of Results/Findings
Conclusions
Implication(s) of the Research Findings
Recommendations
Suggestions for Further Research
References
Bibliography
Appendix
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Although performance evaluation and performance appraisal are being used inter-changeably, what differs is that performance evaluation represents a single or two unit(s) while performance appraisal represents the entire management. It is good for the researcher to highlight on what performance is.
Performance is the consistent ability to perform a particular job over a prolonged period of time (Ojemba Agbo). Then how the performance is judged and how the subordinate know that he or she is performing or not are attempted through performance appraisal. It is a very difficult task that managers will not run away from.
Performance evaluation has to do with appraising staff performances and results objectively against previously agreed standards and targets. It is based on guidelines given to the employees by the management of what is expected of them in terms of organization’s objectives. Goals should be set for the employees and evaluation be based on the these goals.
These opportunities should include economics, social and cultural settings of the environment. The supervisor must let his subordinates know what is expected of them, what constitutes good performance and unsatisfactory performance. He should use these standards of goods and poor performance to let the employees know whether or not their past performance on the job need improvement.
Two trends stand out in the modern attitude toward evaluation. First, evaluation has to come to be expected as a regular accompaniment to rational social-action programs and second, there has been a movement towards demanding more systematic, rigorous and objective evidence of success. The application of social action programs has come to be called evaluation research.
Important value of performance evaluation is that it puts a check on the success of recruitment, selection and placement. When personnal stock is taken, the need will be determined for the type of recruitment needed. New employees in the organization are placed on specific jobs after going through the normal orientation and possibly induction course. Based on the opportunities before the employees, the success of recruitment and placement will be known.
The evaluation approach seeks to identify area(s) where corrective measures should be adopted, performance evaluation guides management to understanding its staff strength and weakness. This understanding should be used to build on the strength and determination of the employees which helps to determine the type of development needed for effective job performance.
Actual evaluation should reflect the staff punctuality and attendance to the job and problems, in this area, it can be effectively handled by good appraisal system. The employees should be made to know their strength and weakness to enable them improve where they are found waiting. This approach assist the management on job placement and training.
Performance evaluation of employees give management a guide for salary reviews and which they may also use to judge future job assignment and compensation and in the selection of candidate for promotions. It is not that promotion that is the best reward for outstanding performance but actually it is a way of acknowledging personal contribution towards the achievement of organizational goals.
However, it should not be misconstrued (misinterpreted) that performance evaluation has to do with appraisal of subordinate or junior employees only. It also involves the appraisal of the performance of managers themselves to see how well they have performed their roles as managers.
Managerial appraisal is referred to as the key to the management development because if a manager’s strength and weakness are not known; would only be accidental that development efforts would be aimed in the right direction. If a business or an organization is to reach its goals effectively and efficiently ways of accurately measuring management performance must be found and implemented.
Managerial appraisal should measure performance, as a manager, in meeting goals for which the manager is responsible. No person would want a manager who will not carry out his/her managerial role properly most especially when he could not turn in a good record of profit making, marketing, controlling whatever the order of responsibility might be. This means that they should be appraised on the basis of how well they understand and undertake the managerial functions of planning, organizing, staffing, leading and controlling.
The success or failure of performance evaluation in an organization is therefore dependent upon the philosophy on which it is established, the attitude or management and supervisory personnel towards it and their skills in achieving its objectives.
The researcher’s aim here is to find out the various performance evaluation approaches and how they affect employees effectiveness. In the pursuit of this therefore, the Anambra motor manufacturing company (ANAMMCO) was chosen as a case study.
At ANAMMCO, various performance evaluation methods are used to attain the corporate objective of the company. This methods of performance evaluation will be explain properly in the researcher’s literature review. In conclusion on the background of the study, it is well understood that effectiveness and efficiency of employees in an organization depends much on its laid down performance evaluation approach and more so on the mode of execution and implementation.
1.2 STATEMENT OF THE PROBLEM
Most organization, be it government owned or private owned, small scale business or large scale business operate with performance evaluation under a corporate objective, it holds on an organization to take into cognizance the individual contribution of employees towards attaining the corporate objective or goal.
This study, on performance evaluation and its effect on personnel effectives” attempts to determine the ways by which organizations especially the Anambra Motor Manufacturing Company (ANAMMCO) evaluate the performance of their employees and how it affect the workers effectiveness.
The problems are under the following headings and they are as follows:
- Inadequate communication between a superior and subordinate.
- Technical know-how non experts
- Bias attitude of supervisors towards the evaluation system
- Personnel Administration strategy
- Inadequate provision of Training needs
- The level of motivation of the employees.
1.3 PURPOSE OF THE STUDY
The purpose of this research work is to determine the extent to which performance evaluation has been used to motivate the employees of ANAMMCO towards improved productivity and also to examine the system of performance evaluation in Anambra Motor Manufacturing Company (ANAMMCO).
This study also intends to identify how much the employees of ANAMMCO both managers and subordinates regard performance evaluation as a very important motivational tools that helps in improving workers effectiveness and efficiency in order to achieve organizational goals. The purpose or goal could be achieved by measuring the performance of employees against previously agreed standard and objectives.
1.4 SCOPE OF THE STUDY
This research work on “performance evaluation and its effect on personnel effectiveness” covers all areas of performance evaluation in organizations but the emphasis is on Anambra Motor Manufacturing Company (ANAMMCO) Emene Enugu.
1.5 RESEARCH HYPOTHESIS
For valid and effective work on the topic in focus, the following key research hypothesis would be addressed in the course of study.
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