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ABSTRACT
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The study titles “The Impact of Strategic Planning on Decision Making Process” a case study of First bank of Nigeria Plc Kaduna Main Branch. Strategic planning and it positive impact can never be overemphasized, as strategic planning has a broad based programs for defining and achieving an organizational objectives and implementing the mission, planning bridges the gap from where we are to where we want to be.
The researcher used the first chapter to state the background of the study, statement of the problems, objectives of the study, significance of the study, the relevance hypothesis among others, while chapter two contains the literature review, chapter three contains the methodology used in the research such as the methods of data collection, methods of data analysis, research design among others.
Chapter four contains presentation and analsysis of data collection and test of hypothesis and the last chapter contains the general summary, conclusions and necessary recommendations based on the findings, that effective strategic planning enhances decision making process in First Bank of Nigeria plc.
TABLE OF CONTENT
Title page
Declaration
Approval Page
Dedication
Acknowledgement
Abstract
Table of Content
Chapter one: Introduction
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Objectives of the Study
1.4 Significant of the Study
1.5 Statement of Hypothesis
1.6 Scope of the Study
1.7 Limitations of the Study
1.8 Historical Background of the Case Study
1.9 Definition of Terms
Chapter Two: Literature Review
2.0 Conceptual Framework and Definitions
2.1 Planning
2.2 Decision Making
2.3 Budgeting
2.4 Profitability
2.5 Commercial Banks
2.6 Valuation of Assets
2.7 Developing Strategic Long Range Profit Plan
Chapter Three: Research Methodology
3.1 Research Design
3.2 Research Population
3.3 Sample Size and Sampling Techniques
3.4 Method of Gathering Data
3.5 Justification for the Method Used
3.6 Method of Data Analysis
3.7 Justification for the Instrument Used
Chapter Four: Data Presentation and Interpretation
4.1 Data Presentation
4.2 Data Analysis
4.3 Test of Hypothesis
Chapter Five: Summary Conclusion and Recommendations
5.1 Summary of Findings
5.2 Conclusions
5.3 Recommendations
References
Appendix
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The effect of strategic planning on decision making process has become obstructive to banking and monetary operations, this development has become the most serious financial situations in the history of the country. Next to political unrest is economic crisis which is becoming so chronic and therefore requires inter-related and integrated solution.
This financial crisis in the economy is however more manifested in banking industry. The crisis is even compounded by some commercial banks, which due to sentiment allow the decision of one area to assume more importance than another.
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The decision yielded result in one area being given priority and other having to do its best in the face of circumstances imposed by others.
As we all know that, the aim of every business organization is profit maximization, this lies greatly on the effect strategic planning and decision-making process. Every organization enjoys highly industrialized society, the degree of competition between one
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Commercial bank and another is often such that, only the most economic and efficient methods of operation will ensure survival.
To achieve the economy operations, high volume output is required to maintain a high output of volume, one obviously needs strategic planning and decision making can only bet met.
If the commercial banks are able to continue to obtain repeat orders from its existing customers and can gain new customer to replace those who for some reasons may cease to use its services to make profit.
In every business transaction, strategic planning and decision making very vital. Thus for an organization to enjoy an increase in the demand for its product or service control sovereignty must be cognized. May consider the decision making and planning of an organization to enjoy an increase in the demand for its product or ice control sovereignty must be recognized.
May consider the decision making and planning of an organization as the guide of cement plays a high or vital role, image enhancement therefore, attempt to ensure the sovereignty of control, contributes to the organization growth, it follows therefore that business organization benefit from strategic planning and effective control.
However, government parastatals have been constantly accused of poor planning and control, the general attitude of employee to work is too poor. This is due to largely erroneous belief that government business does not belong to any body to worsening the situation is the work remuneration relationship, which is grossly not commensurate first bank is not an lsland and does not operate in isolation of the so “Nigeria Factors” strategic planning and control has been a guiding principles in performing its duty in order to keep them in business an increase their efficient, productivity and profit, being one of the most reliable and efficient commercial banks in Nigeria today.
1.2 STATEMENT OF THE PROBLEM
The incessant spate of threats to individuals peace and organizational harmony often leave management and employee with opposing views on grievance handling in financial institutes which erode serious problems. Frequent loss of services to the macro terrain due to out right lock; strike; action have taken their toils on institution and the nation general.
This phenomenon is traceable to the inability of labour management polices to provide good grievance handing technique or effective control management tool. Being a leading Bank in the industry is not spared. The problem that is therefore seen to emanate from these institutions management employee relationship and the prospective of each parties view of labour policies in term of size and capital base can’t be in isolation of the demand for its services or products.
Consequently, the organization cannot strive in an unhealthy working environment. This is a problem to be investigated. The extend to which labour policies and control factor come into play in ensuring industrial harmony and increase productivity has been added to a major tool for employees behaviors towards the achievement of the organizational goals. This is another problem to be investigated.
1.3 THE OBJECTIVE OF THE STUDY
1. To establish best way of planning.
2. To investigated the various planning techniques.
3. To study the effect of good planning on decision making process.
4. To investigate the decision raking process in first bank Nigeria Plc Kaduna Branch.
5. To determine the levels of decision making process organization.
6. To reveal the effect of planning on decision making process.
1.4 SIGNIFICANCE OF THE STUDY
The result of this research is of importance to the management of first Bank Nigeria Plc Kaduna the research would reveal various method of managing human resource in terms of strategic planning and decision making processing of organization to maintain positive organizational performance.
Lastly this research would be of benefit and serves as source of knowledge to academicians, business practitioners and the entire humanity in general.
1.5 STATEMENT OF THE HYPOTHESIS
Hypothesis is a tentative statement that can be verify or tested so in writing this research, certain assumptions were made which are stated as follow:
Ho: Strategic planning does not enhance decision making process.
Hi: Strategic planning enhances decision making process.
1.6 SCOPE OF THE STUDY AND LIMITATION:
The scope of the study shall be narrowed to First Bank Plc. However, its result can be applicable to similar banks in the industry.
1.7 LIMITATION OF THE STUDY
The study should be written last, because it is highly limited by time constraints, enough time was insufficient to administer interview, as a wider cross-section of the employee’s being envisaged as a serious hindrance also finance or resource constraints is one of the limitation. The whole exercise was expensive as the researcher had to go to First Bank of Nigeria Plc, central Bank operation office Kaduna, in other to obtain vital information required for the project.
Another constraint is the respondents although the questions drawn are easily and relatively understood. There is no guarantee that the totality of the respondents will accord the information sought.
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