Effective Human Resources Management As A Strategy For Achieving Higher Productivity In Nigeria Refining And Petrochemical Company Limited, (KRPC)

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ABSTRACT

This research was carried out on human resource management as a strategy for achieving high productivity in an organization. A case study of Kaduna Refinery and Petrochemical Company.  After a general introduction, the research project examined how to improve productivity in an organization through an extensive literature search.

It explored many factors that can hinder human resource management practice from achieving the desired goal of productivity improvement. Such factors were identified after an analysis of data was carried out. The researcher found out that most of the problems that  have been associated with productivity in an organization may be attributed to the mismanagement of human resources.

The research concluded that one way of achieving organizational goals is the good practice of human resources management. It is therefore suggested that all obstacles militating against the achievement of maximum production must be identified and solutions preferred.

TABLE OF CONTENTS

Title page

Declaration page

Approval page

Dedication

Acknowledgement

Abstracts

Table of contents

CHAPTER ONE

INTRODUCTION                                                                                   

1.1 Background of the study

1.2 Statement of the Problem

1.3 Objectives of the Study

1.4 Statement of Hypothesis

1.5 Significance of the Study

1.6 Scope of the Study

1.7 Historical background of the case study

1.8 Limitations of the Study

1.9 Definition of term

CHAPTER TWO 

LITERATURE REVIEW

2.1 Concept of Human Resource Management (HRM) and productivity

2.2 Motivation as a strategy in HRM for achieving high productivity

2.3 Activities of human resources department

2.4 The Importance of Human resources Management to productivity in any organization

2.5     Effective Human Resource Management must be future oriented

2.6     Problems

2.7     Compensation of HRM and productivity

2.8     Activities is Human Resource Department

2.9     Human Resource Management a competitive advantage of productivity

2.10   The Significance of Human resource

2.11   Strategies required in Human Resource management

2.12   Objectives of Human Resources Management

2.13   Levels of human resources Planning

2.14   Factors Influencing Productivity

2.15   The impact of Effective Human Resource

 

CHAPTER THREE

RESEARCH METHODOLOGY

3.1     introduction

3.2     Research Design

3.3     Area of the study

3.4     Population of the study

3.5     Sample size and sampling techniques

3.6     Instrument of data collection

3.7     Validity of the instrument

3.8     Reliability of instrument

3.9     Method of data collection

3.10   Methods of data analysis

CHAPTER FOUR:

DATA PRESENTATION AND ANALYSIS                                

4.1     Introduction

CHAPTER FIVE:

SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS

5.1     Summary

5.2     Conclusion

5.3     Recommendation

Bibliography

Appendix

 

CHAPTER ONE

1.0 INTRODUCTION

1.1 BACKGROUND OF THE STUDY

Effective Human Resources Management is central to any organization’s survival and progress.  Although the main aim of business is to make profit, in several organizations profit is largely determined by facts directly related to human resource management such as employee satisfaction, motivation and most importantly employee productivity.

The human element is considered as most crucial in the attainment of any organizational objective. Attention should be paid to human resources management because the quality of any personnel in any organization is a means to an end. Therefore the human being is the most valuable asset in an organization, though they are usually difficult to obtain, train, develop, and retain.

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Human beings are unpredictable in nature because they have moods, feelings and therefore react to circumstances differently. This unpredictable nature of humans in an organization makes the job of managing it a complex task.

The organization expects the employee to be reliable and efficient , perform the tasks assigned to them according to the standards set for them , as well as follow the organization’s laid down rules and regulations, which are established to govern the employment relationship which must be cordial especially between the management and employees so as to enhance customers satisfaction.

Therefore human resource management is of immense importance to any organization whether private or public that is why the researcher has decided to choose this topic for further research in order to discover more ways to use HRM as a strategy for high productivity in an organization, KRPC has been chosen as a case study due to its strategic importance to Nigeria as a nation.

STATEMENT OF PROBLEMS

Organization, be it manufacturing or servicing are usually faced with the problems of managing human resources relationship.

At this point, the researcher will take a look at managing human resources problems in Kaduna Refinery and Petrochemical Company, it problems among which are:

1. What are the effective human resources management problems in Kaduna Refinery and Petrochemical Company?

2. Are the right numbers and quality of staff employed?

3. How are they selected and recruited?

4. What type of training and development programmes does the corporation put in place for its staff?

5. Are these programmes effective and adequate or not?

6. How can we profer solutions to the productivity of staff in the organization?

The answers to these aforementioned problems from the basic background of this study.

OBJECTIVE OF THE STUDY

Basically, this study seeks to achieve the following objectives:

1. To examine the recruitment and selection procedures in KRPC.

2. To highlight some human resources management problem and make suggestions on how to minimize the identified problems in KRPC.

3. Find ways of enhancing employees productivity in KRPC

4. To investigate the types of training and development programmes for the staff in KRPC

5. The study would also examine the compensation policy of the corporation plus others.

1.4     STATEMENT OF HYPOTHESIS

For the purpose of this research study the following two of sets of hypothesis have been formulated and will be the basic framework which this research would be carried out.

H₀:    motivational factors have no significant effect on        employee’s productivity.

H₁:    motivational factors have significant effect on employee’s productivity.

H₀:    promotion as motivational tool does not contribute to high productivity

H₁:    Promotion as motivational tool contributes to high productivity.

SIGNIFICANCE OF THE STUDY

Our readers and users of this research work stand to gain a lot from this study in may ways because all aspects of human resource management including how organization interact with the environment, acquire, prepare, and develop and compensate human resource which can help organization meet their competitive challenges and creates value .

The competitive challenges on how to meet shareholders needs and individuals needs etc. All are well examined in this study. The study pays particular attention to the ways of achieving high productivity in an organization. It is anticipated that KRPC will gain a lot if the suggestions and recommendations spelt out in this study is implemented. This, surely will be a significance contribution to knowledge.

1.6     SCOPE OF THE STUDY

The study will be limited to KRPC only because of time constraint and resources   for such an exercise. Specifically, this study will concentrate on the Human resources management, using motivation as a strategy for achieving high productivity in an organization. Although there are related organizational problems that may be there, more attention will be paid to the human elements in the KRPC since 2009 to 2011.

1.7     HISTORICAL BACKGROUND OF NIGERIAN NATIONAL PETROLEUM CORPORATION (NNPC)  

Nigerian National Petroleum Corporation (NNPC) was established on April, 1977 as a merger of Nigerian National oil  corporation and Federal Ministry of Mines and Steel . NNPC by law managed the joint venture between  the Nigerian Federal government and a number of Foreign Multinational corporations, which include royal Dutch shell, Agip, Exxon Mobile , Chevron, Texaco (though now merged with Chevron) through collaboration with these companies , the Nigerian government conducts petroleum.

COMPANY PERSPECTI

The Nigerian national petroleum corporation (NNPC) is driven behind the economic development of Nigeria, providing fuels and feedstock for the nation’s industrial facilities and meeting the energy needs of individual customers and commercial enterprises. NNPC is the major revenue earner for the nation. NNPC’s operations has span the length and breadth of Nigeria and involve the entire spectrum of the petroleum industry.

Key Dates:

1908: Oil discovered in Nigeria.

1971: Nigeria decided to join OPEC; Nigeria National Oil Corp. (NNOC) is created

1977: NNOC becomes Nigerian National Petroleum Corp. (NNPC)

1981: NNPC decentralizes in to nine subsidiaries

1999: Nigeria adopts a new constitution; democratically elected president   Olusegun Obansanjo is inaugurated.

2003: the government begins to deregulate fuel prices and announces that its four major oil refineries will eventually be privatized.

2005: The company signs a $ 1 Billion contract with Chevron Texaco Nigeria to construct the floating, production, storage , and offloading Vessel (FPSO) for the Agbami deep  offshore oil field.

INSTALLATIONS: NNPC has sole responsibility for upstream and downstream development, and is also charged with regulating and supervising the oil industry on behalf of the Nigerian government. In 1988, the corporation was commercialized into twelve (12) strategic business units, covering the entire spctrum of the oil industry operations: exploration and production, gas development, refining, distribution, petrochemical, engineering and commercial investment. The subsidiary companies include:

1. National petroleum investment management services (NAPIMS)

2. Nigerian petroleum development company (NPDC)

3. The Nigerian gas company (NGC)

4. The product and pipeline marketing company (PPMC)

5. Integrated data services limited (IDSL)

6. Nigerian LNG limited (NLNG) in joint venture

7. National engineering and technical company limited (NITCO)

8. Hydro – Carbon services Nigerian limited (HYSON)

9. Warri refinery and petrochemical co. limited (WRFC)

10. Kaduna refinery and petrochemical co. limited(KRPC)

11. Port Harcourt refinery co. limited(PDRS)

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