Download complete project materials on Impact Of Quality Control On The Profitability Of Nigeria Bottling Company (NBC) Plc, Kaduna from chapter one to five
ABSTRACT
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This research work is an appraisal of the impact of quality control on profitability of Nigeria Bottling Company, Kaduna. The study covered the period 2011-2016 with the major objective of examining the influence of product quality on organizations profit.
A survey design method was employed in this study where the instrument of primary data is questionnaire and that of the secondary source been published and unpublished text materials. Data were presented using tables Liker is rating scale and analyzed both qualitatively and quantitatively using simple percentage and arithmetic mean.
Profitability As A Measure Of Organizational Performance
Financial Reporting As A Tool For Management Decision Making In An Economy
After analyzing the data from various source, it was discovered that product quality control serves as a veritable tool for enhancing the efficiency of an organization and thereby increasing its profitability, and the study concluded that the company must adopt quality control technique and program if it is be efficient in productivity and achieve its objective. In line with the findings of this study, it was strongly recommended that there is still more to desire for improvement on the organizational policy on quality control so as to achieve greater efficiency and profitability.
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
Organizations are set up to achieve certain goals which may either be profit or non profit. Most private organizations are profit oriented. The success or failure of an organization depends largely on the proper planning and development of its product. It is all business assumptions that only through planning and development that a company can offer a highly qualitative product to the market and can be able to complete favorably with other competitors.
One of the prominent objectives of a rational firm within an industry is to maximize profit efficiently. Achieving such objective require the establishment and execution of some set of marketing strategies which may appeal to the target for favorable patronage.
The marketing mix variable becomes the more predominant strategy that is appeal the most in a competitive market situation. The elements of the marketing mix include price, place, promotion and product mix which involves designing strategies of product feature.
Product which is the most visible and tangible among them carries out the function of other element automatically i.e. product self-promotion (high recognition due to if attributes), product self pricing (wider price acceptance due to its attributes), and product self-placement (products dictates its distribution routes through customers demand).
Therefore focus seems to be on product for its leading position among the elements i.e. based on its possessed attribute that called for adherence for total quality control and management.
A lot of good products have failed not as a result of the pricing promotional activity or place of distribution, but as a result of poor planning and development. There is an adage that says “he that fails to plan, plan to fail”. The success of every organization largely depends on the effort and contribution of its management that determines the attainment of its target goals and objective effectively.
Therefore, profitability is among the primary objective of all business organizations or companies. It is vital that adequate time and resources are expanded upon product planning and development. So as to fast-track product quality.
And that is why the researcher seen the subject matter worthy of investigation to enable all organizations and companies appreciate the impact of quality control on their profitability.
1.2 Statement of the Problem
Despite all emphases and outcomes from the attributes of quality control, not all products produced within an industry seen to possess their entire features. Undoubtedly, that result to variation in individual organizations profit, profit realization level with respect to product attributes of each organization to the target market.
Similarly, firms within an industry is the same target but achieve different result, as other firm compete for market leader, others compete as market challengers, while some as market followers and luchers. Empirically, such a trend shall be examined within the manufacturing industry to trace the factors responsible for this in relation to organization quality culture.
All organizations have certain problems which can be financial administrative, management or even production. As a reference point, the core problem of this study is the inability of Nigeria bottling company to give adequate attention to the managers responsible for product planning and development. Faced with such problems in the production processes, only a few solutions have been introduced so far in Nigeria bottling company to solve them.
1.3 Objectives of the study
The major objective of this study is to examine the impact of quality control on the profitability of Nigeria bottling company (NBC) plc, Kaduna.However, the followings are the specific objective
- To find out how the knowledge of quality control serve as an influential strategy to increase profitability of Nigeria Bottling Company Kaduna
- To highlight the basic features that constitutes quality in a production in Nigeria Bottling Company Kaduna.
- To identify the factor that lead poor product quality and how such factors can be overcome to enhance profitability in Nigeria Bottling Company Kaduna.
1.4 Research Questions
The following research questions would guide the conduct of the study;
- How does the knowledge of quality control serve as an influential strategy to increase profitability of Nigeria Bottling Company Kaduna?
- What are the basic features of that constitute quality in a product in Nigeria Bottling Company, Kaduna?
- What are the factors that lead to poor product and how can such factors be overcome to enhance profitability in Nigeria Bottling Company Kaduna?
1.5 Scope of the Study
This research work covers the impact of quality control on profitability in Nigeria Bottling Company, regional office, Kaduna, for the period of 2010-2016.
1.6 Significance of the Study
A study on quality control would be of tremendous importance for a developing country like Nigeria to advance her economy. The study will enable the company’s executives and indeed the policy makers other bottling companies to be aware of product technological development with a view of making strategic decisions.
The study is expected to be very useful to management of seven-up bottling company to know the role of quality control in organizational profitability.
The study shall be of great and tremendous importance to profit oriented organizations and firms to repositioning their production strategies.
It is also considered being beneficial to a potential entrepreneur so as to know how to approach the production processes head on.
Finally it will be a valuable tool for students, academicians and institutions, as it is intended to add to the existing body of knowledge, serve as useful reference materials and provide the basis for further research.
1.7 Limitation of the Study
A study of this nature can’t be effectively carried out without certain constraints. However, this constraint does not have
Any prejudices on the result of the findings in the course of the study, the major limitations of this study are discussed as follows:
- Lack of Cooperation of subjects: sourcing for information from respondents was not an easy task to carry out, particularly with regards to some information that is regarded as classified or highly confidential to the company. The degree of cooperation of staffs of the company was therefore very minimal.
- Inadequate research materials: the research material on this subject matter is very few. The much relied library is filled up with outdated books or materials, which are of little relevance to the current research. Moreover, the cost of new and up to date materials is exorbitant, which make them not readily affordable for the work, subject matters are very few.The much relied library is filled up with outdated books, which are of little relevance to current research. Moreover, the cost of new and up-to date materials is exorbitant which makes them not readily affordable
- Low returns of questionnaires: in the process of gathering data, not all the questionnaires issued out were returned. Some of which were wrongly filled which means a great deal of relevant information was laid back, and which could have enhanced the quality of this study.
The limitation however did not have too much effect on the outcome of the study as the researchers was able to mitigate them by soliciting for none sensitive information from the respondent. Hence, the researcher was able to come up with an inclusive research work that is intended to stand the test of time, worthy of recognition and acceptance.
Conformance: the absolute ability of a product to meet expectation to which is designed for.
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