Download material on Human Capital Development In The Banking Industry And Its Effects from chapter one to five with reference
RESEARCH PROPOSAL
1. BACKGROUND OF THE STUDY
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Training is a process were by individuals acquire knowledge, skill and attitude through experience, reflection, study or instruction.
Training is also planned process to modify attitude, knowledge, skill, behaviour, etc. through learning acquire effective performance in an activity or range of activities. The purpose of training is to develop the ability of an individual to satisfy current and future manpower needed to supplement education or to train for taking up higher responsibilities.
Training is available for both new and existing staff of any organisation, although the new recruit might already have appropriate skill and good attitude in all profile, human capital development will help to sharpen both areas so that better performance can be achieved both new and existing staff even well-established staff may need skill refinement and upgrading.
Human capital development may be formal or informal. Some organisations invest in and develop their own high quality training facilities and run a regular series of introductory and refresher courses in house. This has the advantage of ensuring that the training is relevant to the organization and its business as well as signifying an on-going commitment to staff development.
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Formal and Informal training appears to have existing as long as origin of man and this has been accorded varied status in human life. With advantage in knowledge, practice and technology, training and manpower development have become sophisticated and resource consuming. \it has also been stressed that training and manpower development is an art and a science in its own right. Hence, an attempt at establishing the actual meaning and manpower development be beneficial to us at this point.
- STATEMENT OF PROBLEM
There has been a growing emphasis on professionalism, growing, bureaucracy, competitive growth, rise in the education level with demand for better leadership, all throw the need for a better equipped workforce. As a result of the growing rate of competition in the banking industry in Nigeria there has been a growing need for mechanization and automation of the banking process and procedures.They employment of high technologically based service delivery the sophisticated nature and development inevitable.There is a new trend blowing across the world that is globalisation, e-commerce, e-banking and universal banking. All of these pose challenges to the twenty first century bankers. And all of these innovations need great skill to be able to meet future objectives of the organization became all of them are operated through online. And these need training and retraining of the entire workforce so as to be able to bridge the gap which may exist as a result of these new inventions.
The banking industry in Nigeria has been revolutionized. The banks have all been restructured according to their various capacities.
Hi-tech equipment has been employed to carryout daily transaction with ease. But the problem here is that the personnel to handle these advance system require to as well as development so as to be able to meet the required standard of performance.
Considering the financial implications of training the growing concern here is how often with all these banks training their personnel in skill acquisition so as to be able to various position and responsibilities. Another problem is the feeling of job insecurity amongst various categories of staff as a result of automation of operation. Another problem area we have is the sustenance of these developments.
- OBJECTIVE OF THE STUDY
Manager define an objective as an intent communicated by a statement describing a proposed change in a learner, a statement of what the learner is to be like when he has what the learner is to be like when he has successfully completed learning experience.
Training and manpower development objective are very important in that they assist the personnel assigned to the training department to accomplishment of desired result as well as focus their activities towards the training department. Besides, in the absence of clear objectives, special training objective also prevent them from spending their time and energies on irrelevant matters.
The objectives of training are associated with overall goal and priorities and must be realistic practicable, meaningful and quantifiable. Others include involvement of all concerned, coverage of key result areas, and finally it must be communicated.The objective of this study is to identify the primary objective of training in an organization as that of ensuring the efficiency and the most optimal use of its human resources. Generally, there are principal objectives training the bases of which are training policies, strategies and action.
- RESEARCH QUESTIONS
- Have training and development improved the quality of service in the bank?
- Does the introduction of advance computer system improve the efficiency and profitability of the bank?
- Have training and development been able to promoted accountability in the bank?
- Does training modify behaviour, attitude, skill and knowledge of individual staff?
- Have training and development been able to bring sanity to the banking industry vis-à-vis zenith bank plc.?
- Do training and development motivate staff?
- SCOPE AND LIMITATION OF THE STUDY
The scope of the research study cover the comprehensive appraisal of the cost, benefit and status of training and manpower- development- It also provides an insight to ethical standard in which training and development evolved.
It also covers the effect of emergence of technology in banking activities. The study will cover a period of 5yrs i.e from 2005-2009.
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