Download complete project materials on Retraining Needs Of Office Professionals In An Organization from chapter one to five
ABSTRACT
PASS 2024 UTME WITHOUT STRESS:- 👉 DOWNLOAD and PRACTICE with 2023 UTME CBT APP 📱👈
CLICK to DOWNLOAD NOW.:- 👉 PASS Your POST UTME by Downloading Your School's Post UTME Past Questions and Answers 📱👈
The study examines the retraining needs of office professionals. The study was a survey study with four randomly selected organizations in Kaduna metropolis. The theoretical basis for the study was obtained through review of related literature.
The population of the study is 85 and the whole population was used. The instrument used for the collection of data was questionnaire 85 copies of questionnaires were administered to the respondents and 81 copies were filled and returned. For the analysis, 4 research questions were formulated to generate answers.
Based on the data analyzed on the topic under study, it was discovered that most of the tasks of office professionals such as computer operation, handling of technological equipment such as photocopier and stamping machines among others, general office practice, public and human relations and word processing including reprographic requires retraining.
The study recommends among others that management of organizations should design policies that will give equal chance for all employees to embark on training programmes. Likewise, management of organization should provide training programme for her staffs as this would motivate them into hard working dedication and commitment to the realization of organizational measure.
TABLE OF CONTENTS
TITLE PAGE. i
DECLARATION.. ii
APPROVAL PAGE. iii
DEDICATION.. iv
ACKNOWLEDGEMENT. v
TABLE OF CONTENTS. vi
LIST OF TABLES. viii
ABSTRACT. ix
CHAPTER ONE. 1
INTRODUCTION.. 1
1.1Â Â Â Background of the Study. 1
1.2Â Â Â Statement of the Problem.. 3
1.3Â Â Â Purpose of the Study. 4
1.4Â Â Â Research Questions. 4
1.5Â Â Â Significance of the Study. 5
1.6Â Â Â Scope of the Study. 6
1.7Â Â Â Limitations of the Study. 6
1.8Â Â Â Definition of Terms. 7
CHAPTER TWO.. 9
REVIEW OF RELATED LITERATURE. 9
2.0Â Â Â Introduction. 9
2.1 Â Â Concept of Training and Retraining. 9
2.2Â Â Â Concept of an office professional 13
2.3   Office Professionals’ Tasks that Requires Training. 16
2.4Â Â Â Various Retraining Programmes Needed by Office Professional 17
2.5Â Â Â Factors Affecting Retraining of Office Professionals. 19
2.6Â Â Â Impact of Training Programmes on Organizational Objectives. 21
2.7Â Â Â Summary of the Review.. 25
CHAPTER THREE. 27
RESEARCH METHODOLOGY.. 27
3.1 Â Â Research Design. 27
3.2 Â Â Area of Study. 28
3.3Â Â Â Population of the Study. 28
3.4Â Â Â Sample Size and Sampling Techniques. 28
3.5 Â Â Instrument for Data Collection. 29
3.6 Â Â Validation of the Instrument 29
3.7 Â Â Administration of the Instrument 30
3.8 Â Â Method of Data Analysis. 30
CHAPTER FOUR.. 32
DATA PRESENTATION AND ANALYSIS. 32
4.0 Â Â Introduction. 32
4.1 Â Â Data analysis and interpretation. 33
4.2Â Â Â Major Findings. 37
4.3 Â Â Discussion of Findings. 39
CHAPTER FIVE. 42
SUMMARY CONCLUSION AND RECOMMENDATION.. 42
5.1Â Â Â Summary. 42
5.2 Â Â Conclusion. 43
5.3Â Â Â Recommendations. 44
5.4Â Â Â Area for Further Studies. 45
REFERENCES. 46
APPENDICES. 49
1.1 Background of the Study
The need to retrain workers is often thought to apply to older members of the workforce, many of whom saw their occupations disappear and their skills lose value as technology, outsourcing and a weak economy combined to erode their ability to make a living.
The stereotype for retraining needs is the older worker because the gap between the skilledworkers possesssome years back and those that employers are actively seeking has significantlychanged.
Some years back, retraining of employee is not so important as it seems so optional (Mabel &Olomukoro, 2012). But due to advancement in technology which has changed the direct role of a secretary to an office professional that typically needs more skills in order to handle modern office equipment, then; the need for retraining is of great importance.
According to Odiagbe (2004) training is the systematic building or improvement of a person’s knowledge, skill and attitude for satisfactory performance. The survival and success of any organization to a large extent depends on well qualified and result oriented employees in such organizations.
This is because any organization that has abundant manpower resources that can be harnessed or controlled within its domain will continue to play a leading role in the pursuit of her goals and objectives.
Thus, retraining of workers involves the renewal or updating of worker’s skills, knowledge, attitude, work habits and competencies to enable them perform their assigned responsibilities creditably (Imhabekhai, 2000). He went further to say that retraining is a function of observed training needs and the amount of changes which have taken place in the techniques of production.
Office professionals on the other hand is seen as someone who is trained on how to handle office equipment and take care of office activities such as receiving correspondents and handling files (Abdulkadir, 2012).
Retraining of office professionals are very vital to the productivity of any organization considering the technological changes taking place in the world of work. This means that office professionals must be trained to acquire the necessary skills and knowledge to be able to meet with these changes and perform their assigned roles in the organization towards the achievement of organizational goals.
Retraining is very vital to the success of every worker most especially in this era of rapid change in technology. Office professionals are of no exception as without this, being obsolete over a certain period of time is inevitable. This prompted the researcher to embark on the topic retraining needs of office professionals.
1.2 Statement of the Problem
Retraining has been acknowledged the world over as necessary for effective performance of the labour force. This gives the reason why jobs are associated or correlated with the level of training.
However, experience has shown that most organizations do not properly utilize human resources within their domain by way of either formal training is not provided or appropriate techniques is used thereby leaving this important resources to waste.
More so, organizations are faced with the problem of retraining workers with minimum or no cost at all. Studies have shown that without retraining of office professionals, productivities of the organization are at stake. Yet, organizations find it difficult to leave the office professionals to go on training outside the organization.
SEE >> HOW TO DOWNLOAD THE COMPLETE PROJECT (CHAPTER 1-5) NOW
>GUARANTTEE|:| Score 280 Above in 2024 UTME👉 DOWNLOAD FREE JAMB CBT APP HERE:.: GURRANTTEE Score 280 Above in 2022 UTME👉 DOWNLOAD FREE JAMB CBT APP HERE 📱👈WISH TO STUDY & LIVE in UK?:- STUDY, WORK AND LIVE IN the UK Application Form NOW OUT. Call 08030447894
