Download complete project materials on Study Of Job Satisfaction And Work Attitude Among Staff In The Banking Industry from chapter one to five with references.
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TABLE OF CONTENTS
Title Pages
Declaration
Certification
Dedication
Acknowledgement
Table of contents
Abstract
CHAPTER ONE: INTRODUCTION
0. Introduction
1 Background of the Research Study-
2 Statement of the Research Problem
3 Objectives of the Study
4 Hypothesis of the Research Study
5 Justification of the Research Study
6 Scope of the Study
7 Limitation of the Study
8 Structure of the Study
9 Research Methodology
10 Definition of Terms
References
CHAPTER TWO: LITERATURE REVIEW
2.1 The Concept of Job Satisfaction
2.2 Theories of Job Satisfaction
Affect theory
Two Factor Theory (Motivator-Hygiene Theory)
Dispositional Theory
Job Characteristics Model
Equity Theory
Attitude Overview
The Theory of Cognitive Dissonance
Self-Perception Theory
Persuasion Theory
Elaboration Likelihood Model
Balance Theory
Importance of Job Satisfaction to Workers
and Organization
Consequences of Dissatisfaction
Employees Productivity and Satisfaction
Assuming Job Satisfaction
Measuring Job Satisfaction
Dealing with Frustration
The Immediate Work Environment
References
CHAPTER THREE
Introduction
Approaches to Research Design
Population of the Study
Sample and Sampling Techniques
3.3.1 Sampling Techniques
Method of Data Gathering
Description of the Research Instrument
Method of Data Analysis
References
CHAPTER FOUR
Introduction
Data Presentation
Analysis of Data
Analysis of Hypothesis Testing
References
CHAPTER FIVE:
SUMMARY OF FINDINGS, RECOMMENDATIONS AND CONCLUSION
Introduction
5.1 Introduction to Discussion of Findings
5.1.1 Discussion of Findings
5.2 Recommendations
5.3 Conclusion
Bibliography
Appendix
ABSTRACT
This research work study job satisfaction and work attitude among staff in Banking Industry using UBA Plc as our case study in order to obtain relevant information of this research work, the usage of primary and secondary data were employed.
Primary data were collected using fourty four questionnaires administered to staff of UBA Plc Akpakpava Branches, Benin City.
In our attempt to actualize our set goals, several past and related literature on the variables were consulted and based on the literature available, several research questions and objective of the study were raised.
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Data generated were analyzed using percentages and tables while the hypotheses of the study were tested using the Chi-Square statistical tool.
The major findings of the study were
- It was discovered that satisfaction does significantly have an impact on employee’s attitude to work.
- It was also discovered that job security and work conditions actually have a major influence on institutional performance.
- The findings also revealed that remuneration have a positive and negative effect on organizational productivity. The higher the remuneration of staff the more productivity and vice versa.
The following are some of the recommendations made in this study to ensure that employee are satisfied and have a positive work attitude for the organization to achieve its goals and objectives.
UBA Plc must ensure that Job satisfaction and work attitude of its employees are taken seriously as a top priority in her organizational policies, they should also ensure that workers are promoted as at when due, salaries and allowances attached to each job should be moderate and measure up to the level of performance of the employee.
UBA Plc should provide its employees conducive working environments that will enable them perform adequately as well as making her employees to see the organization as a good career prospect where they can grow academically and see possibility of a future advancement of their career.
CHAPTER ONE
INTRODUCTION
Today major changes are taking place in management philosophy and practice. Some managers refer to these changes as a new era, other as revolution.
Whatever the label, people in the organizations are currently being challenged as never before to examine their basic assumptions about the nature and meaning of work as well as their day – to – day management styles and work habits.
One of the most pressing problems facing organization today is how to motivate employees to work more productively and to increase their feeling of job satisfaction, involvement and commitment.
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